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Klaviyo Acquires AI Startup Agency to Expand Customer Agent Capabilities — Wayfinder AI General

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21 days ago

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Klaviyo Acquires AI Startup Agency to Expand Customer Agent Capabilities

Marketing automation platform Klaviyo announced an agreement to acquire AI-powered customer success startup Agency. As part of the acquisition, Agency founder Elias Torres will join Klaviyo as Chief Product Officer, leading efforts to integrate AI agents across Klaviyo's platform.

"Agency raised $32 million from investors including Sequoia, Menlo Ventures, and Felicis."
Sources:martech.org